One of the things which I do every day is to send an email to my list asking them if they’ve seen my recent post on Building Client Reputation with a specific Online Review System which I am using. The answer that I get each time is generally a positive one. The reason for this is that the vast majority of people who have been in the business for any length of time are now using these systems to help manage their reputations online. The reason why I like Google’s My Business and Birdeye is because I like helping small businesses succeed online. Here is what I said in an earlier article on the matter:
“Even if I can not personally offer advice, I will definitely pass along good experience. How do I do that? By simply having a excellent reputation management plan in place. And by not making any excuses, by admitting when I am wrong, and by giving others the benefit of a doubt.”
This is another question from another person who has been in business for a very long time:”If I could only recommend two things to you that would make your business a better place, they would be a Google Places listing and a Google My Business review chance URL.” The answer to this question is straightforward: both of these are free resources which can be used on the world wide web to market your company. The issue is, many business owners don’t utilize them to the fullest extent possible. In cases like this, it might be said that a poor experience is better than no experience in any way. The person who was kind enough to post their question asked for help in this area.
I know several people who use Google Places and Google My Business as part of their reputation management program. They were happy enough to share with me what they’ve discovered up to now. According to them, when they get a client referral, it’s very important to follow up with them to make sure they are satisfied with the service they receive. But some business owners seem to think that simply because a referral is a good review, it does not necessarily mean anything else. If a person leaves a bad review, you might wind up missing a terrific opportunity to get more referrals.
If you would like to use an internet customer review system to get more referrals, you want to use it in conjunction with something like Google Places. Some online business owners believe that they already have the best reviews and they do not really need anything else. That may be true in some cases. But what about in circumstances where there is no such thing as the perfect review? It might be a great idea to use other popular business review websites instead. By doing so, you’re giving your clients the option of leaving their own review on your company or website.
The way which you can use an online reputation management tool such as Google Places is to offer an additional feature which allows people to leave reviews about your company. You can either require visitors to create their own profile or you could simply make it possible for people to leave reviews on your website by installing a nanny website manager service. An internet reputation management tool such as this will allow individuals to leave feedback without having to create a profile. The service will automatically incorporate reviews into your website. You won’t have to do anything. Just accept the fact that people are going to leave reviews and bear in mind that they are doing so on a voluntary basis.
You will, of course, want to look into whether your online reputation management system supplier provides any additional services. For instance, some of the business owners provide applications to help businesses manage reviews. While it’s a nice bit of software, if it is only available to business owners, it is not probable that many folks will be interested in using it.
So if you’re interested in getting a bad review chance website up and running, be certain that you find an organization that provides a good experience no matter what the circumstance is. Do not give them false assurances. And make sure you’re treating every person who comes onto your website with the exact same respect that you want if they were a client. That can allow you to have a better experience with every person, which will translate into a more positive business experience for everyone.