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One of the things which I do every day is to send an email to my list asking them if they’ve seen my recent article on Building Client Reputation with a particular Online Review System that I am using. The answer that I get each time is usually a positive one. The cause of this is that the vast majority of those who have been in the company for any length of time are now using these systems to help manage their reputations online. The reason I like Google’s My Business and Birdeye is because I enjoy helping small businesses succeed online. Here is what I said in a previous post on the matter:

“Even if I can not personally offer guidance, I can definitely pass along good experience. How can I do that? By simply having a great reputation management plan in place. And by not making any excuses, by admitting when I’m wrong, and by giving others the benefit of a doubt.”

Here is another question from someone else that has been in business for quite a long time:”If I could only recommend two things to you that would make your company a better place, they would be a Google Places list and a Google My Business review chance URL.” The answer to this question is simple: both of these are free resources that can be used on the Internet to market your company. The issue is, many business owners don’t utilize them to the fullest extent possible. In cases like this, it could be said that a poor experience is better than no experience at all. The man who was kind enough to post their question asked for help in this area.

I know several people who use Google Places and Google My Business as part of their standing management program. They were happy enough to share with me what they have discovered up to now. According to them, when they get a client referral, it is very important to follow up with them to help make sure they are content with the service they receive. But some business owners seem to think that simply as a referral is a good review, it doesn’t necessarily mean anything else. If a person leaves a bad review, you might wind up missing a great chance to get more referrals.

If you want to use an internet customer review system to secure more referrals, you want to use it in conjunction with something like Google Places. Some online business owners believe that they already have the best reviews and they don’t really need anything else. That may be true sometimes. But what about in circumstances where there isn’t any such thing as the ideal review? It may be a good idea to use other popular business review sites instead. By doing so, you’re giving your clients the option of leaving their own review on your business or website.

The way that it is possible to use an online reputation management tool like Google Places is to offer an additional feature that allows people to leave reviews about your business. You can either require visitors to create their own profile or you can just make it possible for people to leave reviews on your site by installing a nanny website manager service. An online reputation management tool such as this will allow individuals to leave feedback without having to create a profile. The service will automatically integrate reviews into your website. You won’t need to do anything. Simply accept the fact that people are going to leave reviews and bear in mind they’re doing so on a voluntary basis.

You will, naturally, would like to look into whether or not your online reputation management system provider offers any additional services. For instance, some of the business owners provide software to help businesses manage reviews. While it’s a nice piece of software, if it is only available to business owners, it’s not likely that lots of folks will be interested in using it.

So if you’re looking to get a poor review opportunity website up and running, make sure that you find a company that provides a fantastic experience no matter what the situation is. Don’t give them false assurances. And ensure that you’re treating every person who comes onto your website with the same respect that you want if they were a client. That can allow you to have a better experience with every person, which will translate into a more favorable business experience for everyone.