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One of the things which I do every day is to send an e-mail to my list asking them if they have seen my recent article on Building Customer Reputation with a specific Online Review System which I am using. The response that I get every time is usually a positive one. The cause of this is that the huge majority of those who have been in the company for any length of time are now using these systems to help manage their reputations online. The reason why I like Google’s My Business and Birdeye is because I enjoy helping small businesses succeed online. Here is what I said in a previous post on the matter:

“Even if I can not personally provide guidance, I can definitely pass along good experience. How can I do that? By simply having a excellent reputation management strategy in place. And by not making any excuses, by admitting when I am wrong, and by giving others the benefit of a doubt.”

This is another question from someone else who has been in operation for a very long time:”If I could only recommend two things to you that would make your company a better place, they would be a Google Places listing and a Google My Business review opportunity URL.” The answer to this question is straightforward: both of these are free resources that can be used on the world wide web to promote your business. The issue is, many small business owners don’t use them to the fullest extent possible. In cases like this, it might be said that a poor experience is far better than no experience at all. The person who was kind enough to post their question asked for help in this area.

I know several individuals who use Google Places and Google My Business within their standing management plan. They were happy enough to share with me what they have discovered up to now. According to them, when they get a client referral, it’s very important to follow up with them to make sure that they are content with the service they get. But some business owners appear to think that just as a referral is a good review, it doesn’t necessarily mean anything else. If someone leaves a bad review, you could end up missing a great chance to get more referrals.

If you want to use an online customer review system to secure more referrals, you want to use it in conjunction with something like Google Places. Some online business owners believe that they already have the best reviews and they don’t really need anything else. That may be true sometimes. But what about in cases where there is no such thing as the ideal review? It may be a good idea to use other popular business review sites instead. By doing so, you’re giving your clients the option of leaving their own review on your business or website.

The way which it is possible to use an online reputation management tool like Google Places is to offer an additional feature which allows people to leave reviews about your business. You can either require visitors to create their own profile or you can simply make it possible for visitors to leave reviews on your website by installing a nanny website manager service. An internet reputation management tool such as this will allow people to leave feedback without needing to create a profile. The service will automatically integrate reviews into your website. You won’t need to do anything. Simply accept the fact that people will leave reviews and keep in mind they’re doing this on a voluntary basis.

You will, of course, want to look into whether or not your online reputation management system supplier provides any extra services. By way of instance, some of these business owners offer software to help businesses manage reviews. While it’s a nice piece of software, if it is only available to business owners, it’s not likely that lots of folks will be interested in using it.

So if you’re looking to get a bad review opportunity website up and running, be certain that you find an organization that provides a fantastic experience no matter what the situation is. Do not give them false assurances. And ensure you’re treating every person who comes onto your site with the same respect that you would if they were a customer. That can help you have a better experience with every person, which will translate into a more positive business experience for everyone.