Can Birdeye Hurt My Business?

One of the things that I do every day is to send an email to my list asking them if they have seen my recent post on Building Client Reputation with a specific Online Review System that I am using. The answer that I get each time is usually a positive one. The cause of this is that the vast majority of those who’ve been in the company for any length of time are now using these systems to help manage their reputations online. The reason why I like Google’s My Business and Birdeye is because I enjoy helping small businesses succeed online. Here is what I said in a previous article on the matter:

“Even if I can’t personally offer guidance, I can definitely pass along good experience. How do I do that? By simply having a great reputation management strategy in place. And by not making any excuses, by admitting when I’m wrong, and by giving others the benefit of a doubt.”

This is another question from another person who has been in operation for quite a long time:”If I could only recommend two things to you that would make your business a better place, they would be a Google Places list and a Google My Business review opportunity URL.” The answer to this question is straightforward: both of them are free resources which may be used on the world wide web to promote your business. The issue is, many business owners don’t use them to the fullest extent possible. In cases like this, it might be said that a bad experience is better than no experience in any way. The man who was kind enough to post their question asked for help in this area.

I know several people who use Google Places and Google My Business within their reputation management program. They were happy enough to share with me what they have discovered up to now. According to them, when they get a customer referral, it is extremely important to follow up with them to help make sure they are satisfied with the service they get. But some business owners appear to think that just because a referral is a good review, it doesn’t necessarily mean anything else. If a person leaves a bad review, you could end up missing a great opportunity to get more referrals.

If you would like to use an internet customer review system to secure more referrals, you need to use it in conjunction with something like Google Places. Some online business owners think that they already have the best reviews and they do not really need anything else. That may be true in some cases. But what about in cases where there isn’t any such thing as the ideal review? It may be a good idea to use other popular business review websites instead. By doing so, you are giving your clients the option of leaving their own review on your company or website.

The way which it is possible to use an online reputation management tool such as Google Places is to offer an additional feature that allows people to leave reviews about your company. You may either require visitors to create their own profile or you can simply make it possible for visitors to leave reviews on your website by installing a nanny website manager service. An internet reputation management tool like this will allow individuals to leave feedback without having to create a profile. The service will automatically integrate reviews into your website. You won’t need to do anything. Simply accept the fact that people will leave reviews and keep in mind they’re doing this on a voluntary basis.

You will, naturally, want to check into whether or not your online reputation management system provider offers any additional services. By way of example, some of these business owners offer software to help businesses manage reviews. While it’s a wonderful piece of software, if it is only available to business owners, it’s not likely that lots of people will be interested in using it.

So if you’re looking to get a poor review opportunity website up and running, be certain that you find a company that offers a fantastic experience regardless of what the situation is. Don’t give them false assurances. And make sure that you’re treating every person who comes onto your site with the exact same respect that you would if they were a client. That will help you have a better experience with each person, which will translate into a more positive business experience for everybody.