Grow My Brand With Customer Feedback On Kununu

One of the things that I do every day is to send an e-mail to my list asking them if they’ve seen my recent article on Building Client Reputation with a specific Online Review System that I am using. The answer that I get each time is generally a positive one. The cause of this is that the huge majority of those who have been in the company for any length of time are now using these systems to help manage their reputations online. The reason I like Google’s My Business and Birdeye is because I like helping small businesses succeed online. Here is what I said in an earlier post on the matter:

“Even if I can not personally offer advice, I can definitely pass along great experience. How do I do that? By simply having a great reputation management strategy in place. And by not making any excuses, by admitting when I’m wrong, and by giving others the benefit of a doubt.”

Here is another question from another person who has been in business for a very long time:”If I could only recommend two things to you that would make your business a better place, they would be a Google Places list and a Google My Business review opportunity URL.” The answer to this question is straightforward: both of them are free resources that can be used on the world wide web to promote your business. The problem is, many business owners don’t utilize them to the fullest extent possible. In cases like this, it could be said that a bad experience is far better than no experience at all. The person who was kind enough to post their question asked for help in this area.

I know several people who use Google Places and Google My Business within their reputation management program. They were happy enough to share with me what they have discovered up to now. According to them, when they get a client referral, it is extremely important to follow up with them to make sure that they are satisfied with the service they receive. But some business owners appear to think that just because a referral is a fantastic review, it doesn’t necessarily imply anything else. If someone leaves a bad review, you could end up missing a great chance to get more referrals.

If you would like to use an online customer review system to get more referrals, you want to use it in conjunction with something like Google Places. Some online business owners believe that they already have the best reviews and they do not really need anything else. That may be true sometimes. But what about in cases where there is no such thing as the perfect review? It may be a good idea to use other popular business review websites instead. By doing so, you’re giving your clients the option of leaving their own review on your business or website.

The way that it is possible to use an online reputation management tool like Google Places is to offer an additional feature that allows people to leave reviews about your business. You can either require visitors to create their own profile or you can simply make it possible for visitors to leave reviews on your site by installing a nanny website manager service. An internet reputation management tool like this will allow people to leave feedback without having to create a profile. The service will automatically integrate reviews into your website. You won’t need to do anything. Simply accept the fact that people will leave reviews and keep in mind they’re doing this on a voluntary basis.

You will, of course, want to check into whether or not your online reputation management system supplier provides any additional services. For example, some of the business owners provide software to help companies manage reviews. While it’s a nice bit of software, if it is only available to business owners, it is not likely that many folks will be interested in using it.

So if you’re interested in getting a bad review opportunity website up and running, be sure that you find an organization that offers a good experience regardless of what the situation is. Don’t give them false assurances. And make sure that you’re treating every person who comes onto your website with the exact same respect that you want if they were a customer. That can allow you to have a better experience with every person, which will translate into a more positive business experience for everyone.