One of the things which I do every day is to send an email to my list asking them if they have seen my recent article on Building Client Reputation with a particular Online Review System that I am using. The answer that I get each time is usually a positive one. The reason for this is that the huge majority of those who’ve been in the business for any length of time are now using these systems to help manage their reputations online. The reason why I like Google’s My Business and Birdeye is because I enjoy helping small businesses succeed online. Here’s What I said in an earlier post on the matter:
“Even if I can’t personally offer guidance, I can definitely pass along great experience. How can I do that? By simply having a great reputation management strategy in place. And by not making any excuses, by admitting when I am wrong, and by giving others the benefit of a doubt.”
This is another question from someone else that has been in business for a very long time:”If I could only recommend two things to you that would make your company a better place, they would be a Google Places list and a Google My Business review opportunity URL.” The answer to this question is simple: both of them are free resources that may be used on the world wide web to promote your business. The problem is, many business owners don’t utilize them to the fullest extent possible. In this case, it could be said that a bad experience is far better than no experience at all. The person who was kind enough to post their question asked for help in this area.
I know several people who use Google Places and Google My Business within the standing management program. They were happy enough to share with me what they have discovered so far. According to them, when they get a client referral, it’s very important to follow up with them to make sure they are content with the service they get. But some business owners appear to think that simply as a referral is a good review, it does not necessarily mean anything else. If a person leaves a bad review, you might wind up missing a terrific opportunity to get more referrals.
If you would like to use an internet customer review system to get more referrals, you need to use it in conjunction with something like Google Places. Some online business owners believe that they already have the best reviews and they do not really need anything else. That may be true in some cases. But what about in circumstances where there is no such thing as the ideal review? It may be a great idea to use other popular business review websites instead. By doing so, you’re giving your clients the option of leaving their own review on your company or website.
The way which it is possible to use an online reputation management tool such as Google Places is to offer an additional feature that allows people to leave reviews about your company. You may either require visitors to create their own profile or you can simply make it possible for visitors to leave reviews on your site by installing a nanny website manager service. An online reputation management tool like this will allow people to leave feedback without needing to create a profile. The service will automatically incorporate reviews into your website. You won’t have to do anything. Just accept the fact that people are going to leave reviews and keep in mind they’re doing so on a voluntary basis.
You will, of course, want to check into whether or not your online reputation management system provider offers any extra services. By way of example, some of the business owners offer software to help businesses manage reviews. While it’s a wonderful bit of software, if it’s only available to business owners, it’s not probable that many people will be interested in using it.
So if you’re interested in getting a bad review opportunity website up and running, be sure that you find an organization that provides a good experience no matter what the circumstance is. Do not give them false assurances. And make sure that you’re treating every person who comes onto your site with the same respect that you want if they were a customer. That will allow you to have a better experience with every person, which will translate into a more favorable business experience for everyone.