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One of the things that I do every day is to send an e-mail to my list asking them if they’ve seen my recent post on Building Client Reputation with a particular Online Review System that I am using. The response that I get every time is usually a positive one. The reason for this is that the vast majority of people who have been in the company for any length of time are now using these systems to help manage their reputations online. The reason I like Google’s My Business and Birdeye is because I like helping small businesses succeed online. Here’s What I said in a previous post on the matter:

“Even if I can’t personally provide advice, I will definitely pass along great experience. How can I do that? By simply having a great reputation management strategy in place. And by not making any excuses, by admitting when I’m wrong, and by giving others the benefit of a doubt.”

This is another question from someone else that has been in business for a very long time:”If I could only recommend two things to you that would make your company a better place, they would be a Google Places list and a Google My Business review chance URL.” The answer to this question is simple: both of these are free resources that may be used on the Internet to promote your business. The problem is, many business owners don’t utilize them to the fullest extent possible. In cases like this, it might be said that a poor experience is better than no experience at all. The man who was kind enough to post their question asked for help in this area.

I know several people who use Google Places and Google My Business as part of their reputation management program. They were happy enough to share with me what they have discovered up to now. According to them, when they get a client referral, it’s extremely important to follow up with them to help make sure they are content with the service they receive. But some business owners appear to think that just as a referral is a good review, it doesn’t necessarily imply anything else. If a person leaves a bad review, you might wind up missing a terrific chance to get more referrals.

If you would like to use an online customer review system to get more referrals, you want to use it in conjunction with something like Google Places. Some online business owners think that they already have the best reviews and they don’t really need anything else. That may be true sometimes. But what about in circumstances where there is no such thing as the ideal review? It may be a great idea to use other popular business review websites instead. By doing so, you are giving your customers the option of leaving their own review on your company or website.

The way that you can use an online reputation management tool such as Google Places is to offer an additional feature which allows people to leave reviews about your business. You may either require visitors to create their own profile or you can just make it possible for visitors to leave reviews on your website by installing a nanny website manager service. An internet reputation management tool such as this will allow individuals to leave feedback without having to create a profile. The service will automatically incorporate reviews into your website. You won’t have to do anything. Just accept the fact that people will leave reviews and keep in mind that they are doing so on a voluntary basis.

You will, of course, want to check into whether or not your online reputation management system provider offers any extra services. For instance, some of these business owners provide applications to help businesses manage reviews. While it’s a nice bit of software, if it is only available to business owners, it’s not likely that many people will be interested in using it.

So if you’re interested in getting a poor review chance website up and running, make sure that you find an organization that provides a good experience no matter what the situation is. Do not give them false assurances. And make sure that you’re treating every person who comes onto your site with the same respect that you want if they were a client. That will allow you to have a better experience with every individual, which will translate into a more favorable business experience for everyone.